The Orphan Owner Blueprint is a focused, one-hour training designed to help Sales Consultants turn overlooked “orphan” customers into long-term relationships and repeat business. During this session, TonyT walks through a clear, step-by-step process for effectively adopting customers whose original Sales Consultant has left the dealership.

Participants will learn how to properly introduce themselves, re-establish trust, and position themselves as the new go-to resource—without sounding awkward or salesy. TonyT also provides the complete Orphan Owner Blueprint, along with ready-to-use documents, scripts, and supporting collateral needed to implement the strategy immediately.

This course is built for Sales Consultants who want to grow their book of business, increase retention, and shift from a “job” mindset to a true career approach—using customers the dealership already owns.

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