
Turnover in the Automotive Sales Department significantly affects customer loyalty and can be detrimental to a dealership's long-term success. High turnover rates can disrupt the continuity of customer relationships and hinder the ability to provide consistent, personalized service.
One powerful way a Sales Manager can shift a salesperson from a “job” mindset to a “career” mindset is by having regular, intentional one-on-one career conversations—clearly mapping out income growth, advancement opportunities, and skill development. That’s where the Orphan Owner Blueprint comes in, helping the salesperson see a future worth staying for and investing in.

The Orphan Owner Blueprint is designed to help Sales Consultants move beyond a “just showing up” mentality and into a true career-building mindset. By focusing on long-term customer ownership, the program shows sales professionals how to intentionally grow their own book of business—turning overlooked opportunity into predictable success.
Our Orphan Owner Blueprint offers comprehensive automotive training and resources specifically tailored to the unique needs of Sales Consultants who are ready to adopt customers no longer supported by their former Sales Consultant. With proven processes, practical tools, and clear accountability, the Blueprint equips salespeople to properly serve, retain, and care for these dealer clients—creating repeat business, steady referrals, and a career path built on relationships, not luck.

In 60 minutes we will build a strong foundation to customer and staff retention

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